Case studies and project notes from my work in enterprise AI, industrial software, consumer video, and payments. Each describes my role and what happened, with room to inspect the details.
Which calls should a quality manager review next? Two weeks with two quality managers helped turn speech and language capabilities into a review workflow.
My role: discovery, product definition, pricing, and cross-team delivery.
Includes an original 2020 prototype and a working reconstruction with synthetic calls.
Historical results from my product work. The cases distinguish reported outcomes, reconstructed interfaces, and my reflections today.
Independent build
Agentic Product Stack Mapper
A practical tool for thinking through an AI product before committing to it. Work through the customer workflow, risk, autonomy, evaluation, and business value, then export a product brief.